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Our service for UPS and solar power systems

General service

Repairs, maintenance work and maintenance contracts

On the following phone numbers and e-mail addresses, you can get in touch with the people at EFFEKTA best able to assist you with general service matters. These include inquiries about repairs (warranty process, status of a repair order) as well as maintenance and maintenance contracts.

When making inquiries about repairs, please have a note of the type of device and the serial number. For repair work carried out during the warranty period, please also have invoice details to hand. Please have your RMA number to hand for ongoing repair operations on solar appliances. Send in any devices that need to be repaired or tested to the following address, ensuring that they are as well packaged as possible:

EFFEKTA Regeltechnik GmbH
Rheinwaldstr. 34
78628 Rottweil
Germany

Repairs, maintenance work and maintenance contracts
Technical Service

Emergency hotline, acceptance of faulty equipment, deadlines for maintenance & commissioning

Here you can obtain rapid assistance whenever a UPS unit or a solar power installation made by EFFEKTA is not functioning properly:

  • Service times UPS- and Solar Team: Mon.-Thu. 8:00 – 17:00 o`clock, Fri. until 15:00 o`clock
  • phone UPS Team: +49 (0)741 / 17451 61
  • phone Solar Team: +49(0) 741 / 17451 28
  • e-mail for UPS Team: kundendienst@effekta.com
  • e-mail for Solar Team: solar-team@effekta.com